.lcs-widget,.lcs-widget *{box-sizing:border-box}.lcs-widget{--lcs-theme-safe:var(--lcs-theme, #6f0d18);--lcs-theme-dark:#4f0810;--lcs-agent-bubble-safe:var(--lcs-agent-bubble, #87cefa);--lcs-mobile-bubble-safe:var(--lcs-mobile-bubble, #ddf3ff);--lcs-ink:#221719;--lcs-muted:#786c6f;--lcs-line:#ded4d6;--lcs-soft:#fbf3f4;position:fixed;right:18px;bottom:18px;z-index:2147482000;color:var(--lcs-ink);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Arial,sans-serif;font-size:14px;line-height:1.4}.lcs-widget[hidden]{display:none!important}.lcs-widget button,.lcs-widget input{font:inherit}#lcs-support button,#lcs-support a,#lcs-support input,#lcs-support select{-webkit-tap-highlight-color:#fff0}#lcs-support button:focus,#lcs-support button:active{box-shadow:none!important;outline:none!important}.lcs-launcher{appearance:none!important;display:flex;align-items:center;justify-content:flex-start;gap:8px;min-width:132px!important;min-height:42px!important;margin:0!important;padding:5px 12px 5px 6px!important;border:1px solid var(--lcs-theme-dark)!important;border-radius:12px!important;background:linear-gradient(135deg,#85101e 0%,var(--lcs-theme-safe) 58%,#550912 100%)!important;color:#fff!important;cursor:pointer;box-shadow:0 12px 34px rgb(79 8 16 / .3),inset 0 1px 0 rgb(255 255 255 / .18);text-align:left;text-decoration:none!important;text-transform:none!important;letter-spacing:normal!important;transition:transform .18s ease,box-shadow .18s ease}.lcs-launcher:hover,.lcs-launcher:focus-visible{border-color:#3f060d!important;background:linear-gradient(135deg,#941326 0%,#770e1b 58%,#5d0914 100%)!important;color:#fff!important;outline:none;transform:translateY(-2px);box-shadow:0 16px 38px rgb(34 23 25 / .25)}.lcs-launcher strong{color:#fff!important;font-size:13px;font-weight:750;line-height:1.2}.lcs-launcher-icon{display:grid;place-items:center;flex:0 0 30px;width:30px;height:30px;border-radius:7px;border:1px solid rgb(255 255 255 / .28);background:rgb(255 255 255 / .12);color:#fff}.lcs-launcher-icon svg,.lcs-settings-button svg,.lcs-close svg,.lcs-send svg,.lcs-profile-close svg,.lcs-transcript-close svg{display:block;width:18px;height:18px;fill:currentColor}.lcs-widget[data-state="open"] .lcs-launcher{display:none}.lcs-panel{position:relative;width:min(370px, calc(100vw - 28px));height:min(560px, calc(100vh - 44px));overflow:hidden;border:1px solid #cdbfc2;border-radius:18px;background:#fff;box-shadow:0 26px 70px rgb(34 23 25 / .3),0 4px 14px rgb(111 13 24 / .12)}.lcs-panel:not([hidden]){display:grid;grid-template-rows:auto minmax(0,1fr) auto auto auto;animation:lcs-open .2s ease-out}.lcs-header{display:flex;align-items:center;justify-content:space-between;min-height:72px;padding:11px 12px 11px 14px;border-bottom:1px solid rgb(255 255 255 / .13);background:linear-gradient(135deg,#84101f 0%,var(--lcs-theme-safe) 62%,var(--lcs-theme-dark) 100%);color:#fff;box-shadow:inset 0 1px 0 rgb(255 255 255 / .13)}.lcs-identity{display:flex;align-items:center;min-width:0;gap:11px}.lcs-identity strong,.lcs-identity small{display:block;max-width:208px;overflow:hidden;color:#fff;text-overflow:ellipsis;white-space:nowrap}.lcs-identity strong{font-size:15px;font-weight:800;line-height:1.2}.lcs-identity small{margin-top:2px;font-size:11px;opacity:.88}.lcs-avatar{position:relative;flex:0 0 auto;width:48px;height:48px;overflow:visible;border-radius:50%;cursor:pointer}.lcs-avatar img{width:100%;height:100%;border:2px solid #fff;border-radius:50%;object-fit:cover;object-position:center 43%;box-shadow:0 0 0 1px var(--lcs-line)}.lcs-online-dot{position:absolute;right:0;bottom:1px;width:12px;height:12px;border:2px solid #fff;border-radius:50%;background:#78ff38;box-shadow:0 0 8px rgb(120 255 56 / .9)}.lcs-header-actions{display:flex;align-items:center;gap:8px}.lcs-settings-button,.lcs-close{appearance:none!important;display:grid;width:34px!important;height:34px!important;margin:0!important;padding:0!important;place-items:center;border:0!important;border-radius:50%!important;background:rgb(255 255 255 / .08)!important;color:#fff!important;cursor:pointer;line-height:1!important;box-shadow:none!important}.lcs-settings-button:hover,.lcs-settings-button:focus-visible,.lcs-settings-button:active,.lcs-settings-button[aria-expanded="true"],.lcs-close:hover,.lcs-close:focus-visible,.lcs-close:active{background:rgb(255 255 255 / .18)!important;color:#fff!important;outline:none}.lcs-settings{display:none;position:absolute;left:12px;right:12px;top:86px;z-index:4;padding:14px;border:1px solid #e4d7da;border-radius:14px;background:rgb(255 255 255 / .98);box-shadow:0 18px 48px rgb(34 23 25 / .22)}.lcs-settings:not([hidden]){display:grid;gap:12px}.lcs-settings-row{display:grid;grid-template-columns:minmax(0,1fr);align-items:start;gap:7px}.lcs-settings-row>span{min-width:0}.lcs-settings strong{display:block;color:var(--lcs-ink);font-size:13px}.lcs-settings small{display:block;margin-top:2px;color:var(--lcs-muted);font-size:10px}.lcs-bubble-color{width:76px!important;height:34px!important;padding:1px!important;border:1px solid #d1c2c5!important;border-radius:8px!important;background:#fff!important}.lcs-rating-select{width:100%;min-height:30px;border:1px solid #d1c2c5;border-radius:8px;background:#fff;color:var(--lcs-ink);font-size:12px;font-weight:700}.lcs-switch{position:relative;flex:0 0 auto;width:42px;height:24px}.lcs-switch input{position:absolute;opacity:0;pointer-events:none}.lcs-switch>span[aria-hidden="true"]{display:block;width:42px;height:24px;border-radius:999px;background:#b9afb1;cursor:pointer;transition:.18s ease}.lcs-switch>span[aria-hidden="true"]::after{position:absolute;top:3px;left:3px;width:18px;height:18px;border-radius:50%;background:#fff;box-shadow:0 1px 4px rgb(0 0 0 / .25);content:"";transition:.18s ease}.lcs-switch input:checked+span{background:var(--lcs-theme-safe)}.lcs-switch input:checked+span::after{transform:translateX(18px)}.lcs-save,.lcs-settings-close{appearance:none!important;width:100%!important;min-height:34px!important;margin:0!important;padding:0 14px!important;border:1px solid rgb(111 13 24 / .24)!important;border-radius:8px!important;background:#fff!important;color:var(--lcs-theme-safe)!important;cursor:pointer;font-size:13px!important;font-weight:750!important;box-shadow:none!important}.lcs-settings-close{background:var(--lcs-theme-safe)!important;color:#fff!important;margin-top:2px!important}.lcs-save:hover,.lcs-save:focus-visible,.lcs-settings-close:hover,.lcs-settings-close:focus-visible{background:var(--lcs-theme-dark)!important;color:#fff!important;outline:none}.lcs-connecting,.lcs-messages{grid-row:2;min-height:0}.lcs-connecting{display:none;flex-direction:column;align-items:center;justify-content:center;gap:7px;padding:34px 20px;background:linear-gradient(180deg,#fff 0%,#fdfafb 100%);color:var(--lcs-ink);text-align:center}.lcs-connecting strong{margin-top:8px;font-size:14px;font-weight:700}.lcs-connecting small{color:var(--lcs-muted);font-size:12px}.lcs-connecting-icon{display:flex;align-items:center;justify-content:center;gap:6px;width:58px;height:58px;border:1px solid #e1d5d7;border-radius:50%;background:var(--lcs-soft)}.lcs-connecting-icon span{width:7px;height:7px;border-radius:50%;background:var(--lcs-theme-safe);animation:lcs-dot 1.1s infinite ease-in-out}.lcs-connecting-icon span:nth-child(2){animation-delay:.12s}.lcs-connecting-icon span:nth-child(3){animation-delay:.24s}.lcs-panel[data-connection="connecting"] .lcs-connecting{display:flex}.lcs-panel[data-connection="connecting"] .lcs-messages,.lcs-panel[data-connection="connecting"] .lcs-typing,.lcs-panel[data-connection="connecting"] .lcs-form,.lcs-panel[data-connection="connecting"] .lcs-footer,.lcs-panel[data-connection="connecting"] .lcs-settings{display:none!important}.lcs-messages{overflow-x:hidden;overflow-y:auto;padding:14px 12px 10px;background:linear-gradient(180deg,#fff 0%,#fdfafb 100%)}.lcs-message-row{display:flex;align-items:flex-end;gap:7px;margin-bottom:10px}.lcs-message-row--visitor{justify-content:flex-end}.lcs-message-row--agent{justify-content:flex-start}.lcs-message{position:relative;display:inline-block;width:auto;max-width:min(270px, 82%);min-width:0;padding:10px 12px 7px;border:1px solid rgb(34 23 25 / .08);border-radius:12px;background:var(--lcs-agent-bubble-safe);color:var(--lcs-agent-text,var(--lcs-ink));box-shadow:0 2px 8px rgb(34 23 25 / .08);overflow-wrap:anywhere}.lcs-message-row--visitor .lcs-message{border-color:rgb(111 13 24 / .18);background:var(--lcs-theme-safe);color:#fff}.lcs-message--translated .lcs-primary{display:block;margin-bottom:7px;font-size:15px;font-weight:800;line-height:1.25}.lcs-translation-label{display:block;margin-top:6px;padding-top:6px;border-top:1px solid rgb(34 23 25 / .12);color:rgb(34 23 25 / .58);font-size:9px;font-weight:800;letter-spacing:.05em;text-transform:uppercase}.lcs-translation{display:block;margin-top:3px;color:rgb(34 23 25 / .82);font-size:12px}.lcs-message-link{display:inline-flex;align-items:center;justify-content:center;min-height:30px;width:fit-content;max-width:100%;margin-top:6px;padding:0 12px;border:1px solid #bfd7f1;border-radius:8px;background:#f8fbff;color:#1e5b9e!important;font-size:12px;font-weight:800;line-height:1.2;text-decoration:none!important;white-space:normal}.lcs-profile-link{display:inline-flex;align-items:center;justify-content:center;min-height:28px;padding:0 10px;border:1px solid #bfd7f1;border-radius:7px;background:#f8fbff;color:#1e5b9e!important;font-size:11px;font-weight:800;line-height:1.15;text-decoration:none!important}.lcs-message-link:hover,.lcs-message-link:focus-visible{border-color:#1e5b9e;background:#1e5b9e;color:#fff!important;outline:none}.lcs-text-link{display:inline;color:#1e5b9e!important;font-size:12px;font-weight:800;text-decoration:underline!important;text-underline-offset:2px}.lcs-download-link{display:inline-flex;align-items:center;justify-content:center;min-height:28px;width:fit-content;margin-top:7px;padding:0 10px;border:1px solid #cbd5e1;border-radius:7px;background:#fff;color:#475569!important;font-size:11px;font-weight:800;text-decoration:none!important}.lcs-download-link:hover,.lcs-download-link:focus-visible{border-color:#64748b;background:#f8fafc;color:#111827!important;outline:none}.lcs-profile-link:hover,.lcs-profile-link:focus-visible{background:#1e5b9e;border-color:#1e5b9e;color:#fff!important;outline:none}.lcs-time{display:block;clear:both;margin-top:4px;color:rgb(34 23 25 / .55);font-size:10px;line-height:1.2;text-align:right}.lcs-message-row--visitor .lcs-time{color:rgb(255 255 255 / .72)}.lcs-sending{display:inline-flex;align-items:center;gap:9px;min-height:34px}.lcs-sending span{width:16px;height:16px;border:2px solid rgb(34 23 25 / .18);border-top-color:var(--lcs-theme-safe);border-radius:50%;animation:lcs-spin .8s linear infinite}.lcs-media-image,.lcs-media-video{display:block;width:100%;max-height:310px;border-radius:10px;object-fit:cover}.lcs-media-youtube{display:block;width:100%;aspect-ratio:16 / 9;border:0;border-radius:10px}.lcs-media-audio{display:block;width:100%;min-width:210px}.lcs-attachment-card{display:grid;gap:7px;width:100%;padding:9px;border:1px solid rgb(30 91 158 / .16);border-radius:10px;background:linear-gradient(180deg,rgb(248 251 255 / .96) 0%,rgb(239 246 255 / .88) 100%);color:#172033}.lcs-attachment-card+.lcs-attachment-card{margin-top:8px}.lcs-attachment-card>strong{color:#174276;font-size:12.5px;line-height:1.2}.lcs-attachment-description{color:#334155;font-size:12px;line-height:1.35}.lcs-attachment-instructions{color:#64748b;font-size:11px;line-height:1.3}.lcs-attachment-url{display:block;max-width:100%;overflow:hidden;padding:5px 6px;border-radius:6px;background:rgb(15 23 42 / .06);color:#475569;font-size:10px;text-overflow:ellipsis;white-space:nowrap}.lcs-typing{align-items:center;gap:5px;height:22px;padding:0 16px 6px}.lcs-typing:not([hidden]){display:flex}.lcs-typing span{width:7px;height:7px;border-radius:50%;background:rgb(34 23 25 / .42);animation:lcs-pulse .9s infinite ease-in-out}.lcs-typing span:nth-child(2){animation-delay:.12s}.lcs-typing span:nth-child(3){animation-delay:.24s}.lcs-form{display:grid;grid-template-columns:minmax(0,1fr) 44px;gap:8px;padding:10px 12px;border-top:1px solid #eadfe2;background:#fff}.lcs-input{width:100%;min-width:0;min-height:42px;padding:0 12px;border:1px solid #a7b0bf;border-radius:4px;background:#fff;color:var(--lcs-ink);font-size:13px;outline:none}.lcs-input:focus{border-color:var(--lcs-theme-safe);box-shadow:0 0 0 3px rgb(111 13 24 / .12)}.lcs-send{appearance:none!important;display:grid;width:44px!important;height:42px!important;margin:0!important;padding:0!important;place-items:center;border:0!important;border-radius:50%!important;background:var(--lcs-theme-safe)!important;color:#fff!important;cursor:pointer;box-shadow:none!important}.lcs-send:hover,.lcs-send:focus-visible{background:#4f0810!important;color:#fff!important;outline:none}.lcs-agent-command-hint{padding:0 12px 5px;background:#fff;color:rgb(34 23 25 / .48);font-size:11px;line-height:1.25;text-align:left}.lcs-footer{min-height:28px;padding:6px 12px 9px;background:#fff;color:rgb(34 23 25 / .78);font-size:12.5px;font-weight:650;line-height:1.3;text-align:center}.lcs-footer small{color:inherit}.lcs-profile,.lcs-transcript{position:absolute;left:12px;right:12px;top:96px;bottom:auto;z-index:8;width:auto;max-height:calc(100% - 116px);overflow:auto;padding:0;border:1px solid rgb(111 13 24 / .14);border-radius:16px;background:#fff;box-shadow:0 22px 58px rgb(34 23 25 / .28)}.lcs-profile-close,.lcs-transcript-close{appearance:none!important;position:absolute;top:12px;right:12px;display:grid;width:32px!important;height:32px!important;margin:0!important;padding:0!important;place-items:center;border:0!important;border-radius:50%!important;background:#f1f5f9!important;color:#475569!important;cursor:pointer;box-shadow:none!important}.lcs-profile-close:hover,.lcs-profile-close:focus-visible,.lcs-transcript-close:hover,.lcs-transcript-close:focus-visible{background:#e2e8f0!important;color:#111827!important;outline:none}.lcs-profile .lcs-profile-close{background:rgb(255 255 255 / .15)!important;color:#fff!important}.lcs-profile .lcs-profile-close:hover,.lcs-profile .lcs-profile-close:focus-visible{background:rgb(255 255 255 / .26)!important;color:#fff!important}.lcs-profile-top{display:flex;align-items:center;gap:13px;min-height:108px;padding:18px 50px 18px 18px;background:linear-gradient(135deg,#84101f 0%,var(--lcs-theme-safe) 62%,var(--lcs-theme-dark) 100%);color:#fff}.lcs-profile-top img{width:68px;height:68px;border:3px solid #fff;border-radius:50%;object-fit:cover;box-shadow:0 0 0 1px rgb(255 255 255 / .42),0 8px 18px rgb(34 23 25 / .22)}.lcs-profile-top strong,.lcs-profile-top small{display:block}.lcs-profile-top strong{color:#fff;font-size:18px}.lcs-profile-top small{margin-top:2px;color:rgb(255 255 255 / .84);font-size:12px}.lcs-profile-status{display:inline-flex;align-items:center;gap:6px;margin-top:8px;padding:4px 8px;border-radius:999px;background:rgb(236 253 243 / .96);color:#166534;font-size:12px;font-weight:800}.lcs-profile-status::before{width:8px;height:8px;border-radius:50%;background:#39ff14;box-shadow:0 0 0 2px rgb(57 255 20 / .18);content:""}.lcs-profile-body{margin:0;padding:14px 16px 16px}.lcs-profile-body p{margin:0 0 9px;color:#334155;font-size:12.5px;line-height:1.45}.lcs-profile-links{display:grid;grid-template-columns:repeat(auto-fit,minmax(112px,1fr));gap:6px;margin-top:12px;padding-top:10px;border-top:1px solid rgb(111 13 24 / .12)}.lcs-profile-links strong{grid-column:1 / -1;color:#174276;font-size:12px;font-weight:850}.lcs-profile-actions{padding:0 16px 16px}.lcs-transcript{display:grid;gap:12px;padding:18px}.lcs-transcript strong{color:#111827;font-size:16px}.lcs-transcript textarea{width:100%;min-height:230px;padding:10px;border:1px solid rgb(15 23 42 / .18);border-radius:10px;resize:vertical;font:12px/1.45 Consolas,Monaco,monospace}.lcs-transcript-actions{display:grid;grid-template-columns:repeat(3,1fr);gap:7px}.lcs-transcript-actions button{min-height:32px;padding:0 8px;border:1px solid rgb(111 13 24 / .2);border-radius:999px;background:#fff;color:var(--lcs-theme-safe);cursor:pointer;font-size:12px;font-weight:750;line-height:1.15;white-space:nowrap}.lcs-transcript-actions button:hover,.lcs-transcript-actions button:focus-visible{background:var(--lcs-theme-safe);color:#fff;outline:none}.lcs-toast{position:fixed;right:22px;bottom:92px;z-index:2147483001;max-width:min(360px, calc(100vw - 44px));padding:10px 13px;border-radius:10px;background:#111827;color:#fff;box-shadow:0 12px 28px rgb(15 23 42 / .28);font:700 13px/1.35 Arial,Helvetica,sans-serif}.screen-reader-text{position:absolute!important;width:1px!important;height:1px!important;overflow:hidden!important;clip:rect(1px,1px,1px,1px)!important;white-space:nowrap!important}@keyframes lcs-open{from{opacity:0;transform:translateY(8px)}to{opacity:1;transform:translateY(0)}}@keyframes lcs-dot{0%,80%,100%{opacity:.35;transform:translateY(0)}40%{opacity:1;transform:translateY(-3px)}}@keyframes lcs-spin{to{transform:rotate(360deg)}}@keyframes lcs-pulse{0%,80%,100%{opacity:.35;transform:translateY(0)}40%{opacity:1;transform:translateY(-3px)}}@media (max-width:520px){.lcs-widget{right:10px;bottom:10px}.lcs-panel{width:calc(100vw - 20px);height:min(640px, calc(100vh - 20px));border-radius:16px}.lcs-message-row--agent .lcs-message{background:var(--lcs-mobile-bubble-safe)}.lcs-profile,.lcs-transcript{left:10px;right:10px;top:92px;width:auto}}.lcs-avatar-fallback{display:grid;width:100%;height:100%;place-items:center;border:2px solid #fff;border-radius:50%;background:rgb(255 255 255 / .18);color:#fff;font-size:20px;font-weight:900;box-shadow:0 0 0 1px var(--lcs-line)}.lcs-message--system{max-width:min(250px, 78%);border-color:#d7e0eb;background:#f8fafc;color:#334155;font-size:12px;font-weight:750}.lcs-message--action{max-width:min(250px, 78%);padding:8px}.lcs-message--media{width:min(276px, 86%);max-width:min(276px, 86%);padding:8px;overflow:hidden}@media (max-width:520px){.lcs-message--media{width:min(284px, 88%);max-width:min(284px, 88%)}.lcs-header-actions{gap:10px}.lcs-media-audio{min-width:196px}}